Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
comfortable
fairly standoffish service
basic facilities
7.4/10
Very good
Rooms
7.2
Location
8.0
Service
8.2
Dining
6.8
Guest reviews
7.4/10
based on 6 reviews
4/5
based on 157 reviews
8.5
8.5/10 based on 1904 reviews
#83 of 145 hotels in Zurich based on Tripadvisor
Anne
United States,
February
2024
7.8/10
I had a pleasant stay at the hotel. The room was spacious and well lit, featuring comfortable bedding. However, be mindful of the early morning sunshine if your room faces east. The view was minimal, and air circulation was limited despite opening the window wide.
Rooms
8.0
The room was spacious and well lit, with comfortable bedding. The shared toilet and shower facilities were clean down the hall.
Service
9.0
The working staff were good and helpful, offering a pleasant stay experience.
Location
7.0
The hotel is conveniently located in the Werd neighborhood, within walking distance to downtown and near public transportation, grocery stores, and restaurants. Although not very close to the tram station, access to the old town and the lake is a short walk away.
Dining
7.0
The dining experience in the very nice neighborhood offered fresh produce, but could have had more choices. The price was reasonable for the quality received.
Facilities
The hotel provided basic amenities and services, ensuring a comfortable stay.
Jerry
United States,
January
2024
7.0/10
The hotel rooms had a safety deposit box providing security, but felt a bit cramped like a cell. Despite that, there was sufficient space, and being facing the courtyard made it very quiet, ensuring a peaceful stay. The service was helpful overall, although some language barriers were encountered. The location was pleasant, situated in a quiet area close to the river, making it easy to access the center and the train station. The dining experience could have been better for the price, with limited options for self-service coffee. The facilities were adequate, with some room for improvement.
Rooms
7.0
The rooms felt a bit cramped but were quiet and had sufficient space.
Service
7.0
The service was helpful, though some language barriers were encountered.
Location
8.0
The hotel is located in a quiet area close to the river, making it convenient to reach the center and train station.
Dining
6.0
The dining experience could have been better for the price, with limited options.
Facilities
7.0
The facilities were adequate, but some room for improvement could be noted.
Bryan
United States,
December
2023
7.2/10
The hotel offered a simple and neat stay, with clean and comfortable rooms. The service was friendly but with a few hiccups, and the location was ideal for exploring the city. The dining experience was good value for money, and the facilities met basic needs.
Rooms
7.0
The room I stayed in was simple but neat, clean, and provided a comfortable stay.
Service
6.0
The staff was friendly and helpful overall, but there were a few instances that could have been improved.
Location
8.0
The location of the hotel was great, just a short distance from the train station and major attractions, making it convenient for sightseeing.
Dining
8.0
The dining options were reasonably priced with good choices, adding value to the stay.
Facilities
7.0
The facilities met basic needs and were satisfactory for a comfortable stay.
clean
fairly standoffish service
Rupert
United Kingdom,
October
2023
7.4/10
The hotel is conveniently located within walking distance to Bahnhofstrasse and offers a strategic area of the city. The rooms are simple, with large windows but without air-conditioning, making it uncomfortable during hot weather. The service was very accommodating and the staff was helpful, providing facilities on the spot. Dining options were deemed fairly simple but substantial. The location is a strategic plus but can be far from train stations.
Rooms
7.0
The rooms are held very simple and have no air-conditioning, which can be challenging in hot weather.
Service
9.0
The service was excellent, with accommodating staff who were very helpful.
Location
8.0
The location is unbeatable, close to Bahnhofstrasse and a pleasant walk to Zurich HB and the lake.
Dining
6.0
The dining experience was fairly simple but substantial, lacking variety for the price.
Facilities
7.0
The facilities provided were satisfactory without being exceptional.
Nicholas
United Kingdom,
July
2023
8.2/10
The hotel is in a good location within Zurich, offering lovely and comfortable rooms, but they lack ACs, though fans are provided. The cleanliness is adequate, albeit the overall appearance may seem somewhat 'tired' as expected.
Rooms
8.0
The rooms were lovely and comfortable, and in a good location within Zurich.
Service
9.0
The service was super attentive, friendly with me and my babies, and super helpful. They even provided a Swiss travel adapter for free.
Location
9.0
The location is great, near the rail station and the old town, ideal for visiting major places on foot or using public transport easily.
Dining
7.0
The dining provided quite good choices at reasonable prices in an expensive city.
Facilities
8.0
The hotel offers various facilities including car hire, housekeeping, laundry, and shuttle services.
Great location
Lacks AC
Kate
United Kingdom,
July
2023
7.6/10
The hotel offers basic and hostel-like rooms with a shared bathroom. Despite the rooms being hot, opening the window helps. The lack of a boiler for hot water is a downside. The service is excellent with early cleaning and friendly staff. The location is convenient with nearby tram/train stations, though a bit far from the old town. The dining experience is good, but slightly pricey. Facilities are well-kept.
Rooms
6.0
The rooms are very basic and hostel-like with a shared bathroom. It can get quite hot inside, but opening the window helps.
Service
9.0
The service was excellent, with early cleaning and friendly staff.
Location
8.0
The hotel's location is very convenient with nearby tram/train stations and a nice neighborhood. However, it's a bit far from the old town.
Dining
7.0
The dining experience is good but a bit pricey. The food quality is satisfactory with some expensive options.
Facilities
8.0
The facilities are well-kept and provide for a comfortable stay.
Arlingtons
Riad Dar El Souk
Eiger Guesthouse
Kings Arms Hotel
Apsenti Couples Only
Bougainvillea Relais
Old Port Hotel
Palladini Rome
Navona Theatre Hotel
Hotel Johann
Ostello Meet Gardalake Hostel
Hotel Hoetorget